Frequently Asked Questions

Everything you need to know about shopping with Arabesque.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange for a different size.

How can I ensure I select the correct size?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are Arabesque garments ethically produced?

Yes, we pride ourselves on sustainable practices. All our collections are manufactured in certified factories that ensure fair wages and safe working conditions for all artisans.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.